One of our top comments is how friendly every single member of the easyStorage family is, from each person in the office, to every franchisee, from CEO to loader. This is something that gets mentioned in our Trustpilot reviews a lot! In fact a quick search showed that throughout all of our reviews , the word friendly has been used 627 times! So this week, we have picked a few of our friendly favourite reviews to look at in more detail.
We always like to keep our customers updated with arrival times. It helps everyone stay organised and feel kept in the loop. We all have a billion different things going on at any one time, so sitting around waiting is not something any of us want to be doing. This is why we aim to call half an hour before we arrive at least, if not before in some cases! Our loaders are trained extensively to help with loading items safely, quickly and packing our pods as much as possible. It also helps that they are all naturally lovely people who care about the customers we help every single day.
Our storage pods are deceptively bigger than they seem, sometimes compared the Doctor Who's Tardis! We also pack each one as much as we possibly can so that we can keep your costs to a minimum. Speaking of lower costs, this customer was delighted that we were a far lower price than her local company. In fact, we are often up to 50% cheaper than other traditional storage companies. And even better we do not change our prices, the price you sign up for is the price you will pay for life! We offer flexibility in options around loading and storage so we can customise your storage experience to suit your needs. We can also work around availability, if you have a particular date in mind we will try and book that in for you no matter how short the notice. We are very grateful for your recommendation and wish you all the best. Remember us if you ever find yourself needing storage again.
What a lovely review! We like reading every customer experience but especially when everything has gone to plan. It can be daunting, trusting strangers with your belongings however, we are professionals that you can trust. We never turn away a customer that needs explanations or has lots of questions. Our teams are willing and happy to support our customers throughout the whole process. We don't expect you to know exactly how many pods you need or exactly how much it will all cost, that's our job and we are happy to explain it all to you with a smile. Many customers are going through huge life changes or stressful life events such as moving house, renovating, separating from a partner, moving in with a partner, having a child or losing a beloved family member. Whatever reason, we are always there to listen and advise the best we can. We will take care of all things storage related so you can sit back and relax. Give yourself a break, take it easy and let us do all the thinking, calculations and more importantly - all of the heavy lifting and packing too if you wish.
To see more of the reviews you can see all of them you can go to our Trustpilot profile.
Feel free to call us on 0333 241 3137 if you need storage or visit our website to have a look at everything we can offer you or easyStorage Boxes for the best low-cost moving supplies.
Book your storage online in a few clicks. We've made that easy too! (10% discount)
Book online
Our storage packages have the added benefit of free removal of your items, saving you up to £1,000. All you need to do is pack your items (or we can pack for you, supplying boxes and packing material) and we’ll pick-up your items and store them in our safe and secure easyStorage facility. Then when you are ready, we’ll deliver them wherever you need us to. You just need to give us two working days’ notice. Perfect if you are moving house, running out of space, or just need somewhere to store your stuff.
Our storage plans provide you with a cost-effective alternative to renting your own lock-up storage space as we’ll only charge you for the storage space you need, making it cheaper for you.
.png)
.png)
