We take the security of our customers' information seriously. If you think you've found a security weakness in any easyStorage website, app or system, we'd like to hear from you.

How to report it

Email securityreports@easystorage.com with:

• what you found, and where (the web address or app screen)
• the steps to reproduce it
• what you think the impact could be
• how we can contact you

Please don't include customers' personal information in your report.

What we ask of you

• Only test systems that belong to easyStorage.
• Don't access, change or delete data that isn't yours. If you come across personal information, stop and tell us.
• Don't disrupt our services. No denial-of-service, spam or social engineering of our staff or customers.
• Give us reasonable time to fix the issue before telling anyone else.

What you can expect from us

• We'll acknowledge your report within 5 working days.
• We'll keep you updated while we investigate and fix it.
• With your permission, we're happy to credit you once the issue is fixed.

We don't currently run a paid bug bounty programme.

Last updated: November 2026