They’re in our DNA, and have been from the outset. And we hope that they’ll help us achieve our own ambition: to become the go-to self-storage company in the UK.

1. Price: Great Value for Money

We’re not shy about it. Storage is a price driven utility. easyStorage offers cheap self-storage, about half of the price of traditional self-storage.

As an aside, it goes against the grain knocking our competition – we are strong enough in our own right not to need to. However, if you can find something cheaper near where you live claiming to be professional self-storage, you should probably be looking closely asking what the catch is. Unless they are cutting corners somewhere, they may not be sustainable financially. If they fold, whilst your goods are probably safe, they may well not be released until a company that goes into liquidation is sorted out.

Find out what’s being cut.

With us, you can see what’s being cut and how we keep our prices low. In face, we recently blogged about it:

Cheaper competitors may be ok, in which case great, but do go in with your eyes open.

2. We’re taking on the big boys

A few companies have dominated self-storage in the UK for a while.

They would have you believe that you need 24/7 access to your belongings. We challenge this notion. Data shows that we can usually tell when we’ll need access to our goods, and when we do, easyStorage will bring them back to you. No need for van hire or blagging favours from friends.

That constant need for access and wasted space in expensive prime locations needs to be paid for by their customers.

In the US, our type of self storage, mobile storage, is cheap enough to mean that people can use storage on an ongoing basis. And that’s what we’re aiming for!

3. We’re for the Many, Not the Few

Through a combination of price and making it easy to use, we want to make regular storage a useful utility for everyone who wants or needs a little extra space.

4. We Innovate, Relentlessly

Everything we do is driven by the data telling us what our customers need. Sometimes that’s hard – people are sometimes lead to believe they need something they don’t, and it can be hard to shift that belief.

Airline travel, for example, used to be expensive. It was a combination of luxury seats, meals and drinks at your seat, a heavy suitcase (or trunk!) allowance, and pre-arranged boarding plans. Today airlines like our sister brand easyJet have shown that we don’t need those frills, and what we want we can pay for individually. The cost of travel has reduced exponentially.

Thus it is with storage. We are lead to believe that we need access to a unit 24 hours a day, 365 days a year, when the reality is that we mostly only need the goods we store periodically, and almost always predictably. Through our innovative business model, we have been able to drive the cost of storage right down. We have invested in technology that allows us to cut out waste, focussing on the things that matter.

We don’t pretend to be perfect. If we make mistakes we sort it out, and we aim to improve constantly, especially as technologies enable more and our services expand.

5. We keep it simple

We try and live up to our name and make it easy for our customers. That includes allowing online booking (which also offers no-obligation prices) - https://book.easystorage.com/  - and even letting you estimate online how much space you’ll need: https://book.easystorage.com/need-help-deciding

If you book to much space in storage pods, we simply take back empty pods and you only pay for what you use.

We come and collect your goods.

We drop them back. We can even help you pack.

What’s not to love? No borrowing or renting vans. Easy!

6. We are Entrepreneurial

We operate on a franchise model, which means that the people who look after you have a vested interest in it going well for you and share in the success of the company. They know that the best way for their business to thrive is recommendations, which customers will only do if they’re happy.

Don’t take our word for it! Here are our TrustPilot Reviews:

7. We Make a Difference to People’s Lives

We elect our franchisees not only on their business plan, but on their empathy with customers. We know that sometimes the reasons for storing things are unhappy ones like divorces, deaths, parents going into homes….

Understanding your situation, and understanding the value to you of what’s going into storage, makes us believe that our easyStorage teams are World/beating, and we’re proud of them.

8. Honest, Open, Caring and Fun

We try and be open about our results and care deeply about TrustPilot rankings because they tell us how we’re doing with you, the customer.

And we have a lot of fun along the way, from cakes in the office [https://www.easystorage.com/blog/meet-aarti-and-sonia] to charity events [https://www.easystorage.com/blog/hair-raisingly-good-self-storage].

But most importantly we care about keeping your goods stored safely. Because it’s what we’re here for.

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