Sandra Whitsitt has joined easyStorage as Sales Manager, where she’ll be managing a team of four storage solutions specialists and two customer care specialists.

Whilst core to her role is getting the right storage to the right people at the right price, her first job as part of the easyStorage family is to get to know people, her own team, the management, the other departments, and our franchisees across the country.

She’ll be coaching and training her team, creating ways for people to offer feedback and continuously improve, reviewing and simplifying processes and procedures, and generally aiming to impress clients enough to want to extend their bookings.

Whenever an online order comes through, it’s Sandra’s team that will check it out for appropriate details and be in touch if there’s missing information before passing it to our franchisees to fulfil. When queries come in through the general phone number, it’s Sandra’s team that steps up. For many, they’re the face of the company.

But what lured her away from twenty years at a well-established education company to easyStorage? The answer was the one I’d expected – people! easyStorage CEO Tim Slesinger impressed her with his approach during their interview.

We’re glad he did. With her experience, and her Open University Certificate in Business Management, she’ll be a first-class asset not only in the UK but overseas when the company spreads its wings abroad. Sandra’s fluent English belies the fact that she’s German (and fully bilingual). Add a husband who’s South African (she lived in South Africa for some years) and her international career and it becomes clear why I say this.

She was a Customer Service Manager for the Middle East which took her to places like Kuwait and Jordan.  In her previous roles as Sales and Marketing Manager for Western Europe and Customer Service Manager for UK and Ireland, she was responsible for overseeing sales and the processing of student applications from DACH countries, Lichtenstein, Netherlands and Scandinavia. She’s travelled Germany, Austria, the US and Canada and more for work.

She also personally loves to travel, having been to South Africa, Mexico, Cuba, US, Thailand and various European countries.

These days her wings are slightly more clipped by her two children, aged 8 and 11. Globetrotting tends not to sit well with school runs, COVID or Brexit. Naturally she wants to be with her family as well as pursuing a career, and the short commute – just five minutes to the Uxbridge office  – makes this feasible.

It’s not the just the children holding her though, it would seem: she has two dogs, two cats, three chickens, a cockerel and also keeps fish. She volunteers for dog training every Saturday morning, and her hobbies include foraging, home brewing and riding a motorbike.

We can only imagine she’s coming to work for a rest!

More seriously, I hope you’ll join me in welcoming her to the easyStorage family, and to the exciting future ahead.