Alex Fulcher
February 4, 2022

Top 3 Thrilling Five-star Reviews | easyStorage

At easyStorage we pay attention to what our customers are saying about us, so we love to read your reviews and round it up for you on this blog.

Our Trustpilot rating (4.8 stars) and reviews mean a great deal to all us of here at  easyStorage, so much so that we personally respond to every single review. That's right, there's no robot doing automatic replies - it's just us! We found a few of our favourite reviews from the last few weeks and decided to show off our favourites. (There's nothing wrong with a little self promotion right?!)

Thanks for this lovely message Sue! We really do know we offer the best prices for the best service out there and that's why we offer Switcher deals. We can go to your old storage providers and pick up everything for free. We always try to put our customers first and so we have no interest in overcharging you or not filling up a storage pod in order to charge you more. Steven and Richard from Hertfordshire are excellent member of our easyStorage family and they always have the level of excellent service we aim to prove all over the UK. We are so pleased to have helped and shown how a little care goes a long way in the storage industry!

Wow - we are always somewhat speechless after a kind and raving review like this one. In fact, maybe we should start campaigning for Trustpilot to offer more stars as it is a comment we get quite often! We try to be personal as well as professional because we know many moving and storage experiences can be very emotional ones. We also know efficiency is what our customers want. No-one has spare time these days that they can waste, so why not let us do the hard work? We have the training and can ensure we get the job done carefully and as fast as possible. It's amazing to think this customer has been living in their house for over 40 years but we were glad to help you with an exciting new chapter.

We like to offer flexibility to our customers which is why we allow customers to choose to collect their items themselves! Sometimes you need the freedom to collect your items so we are always open for you to do that. And then John's attitude is why we rave about easyStorage being all about the people. We are all human and realise that sometimes things to not go to plan.This customer faced the stressful experience of their van breaking down on the way to collect their items from our depot! We can only image the stress this caused them. And John decided to wait on his own accord to allow the customer to access their items. Then he decided to help the customer load the items without being asked! This is what we love about our people - the customer always comes first and we all go above and beyond to help make their experience as hassle-free as we can.

To see more of the reviews you can see all of them you can go to our Trustpilot profile.

Feel free to call us on 0333 016 4276 if you need storage or visit our website to have a look at everything we can offer you or easyStorage Boxes for the best low-cost moving supplies.

Alex Fulcher

Alex joined the easyStorage family after landing her dream role as the social media and content manager in September 2021. She has a creative and entrepreneurial spirit, finding her way through various industries: from theatre to charity work. From helping her fathers' family business, she has always known that amazing people are the foundations for any successful business - proven by the likes of easyStorage. She enjoys walking her handsome dog Leo, reading and going to the theatre. This is of course, when she is not travelling the world jumping out of planes or scuba diving with Turtles, which she says are bigger than any of our easyStorage boxes!

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