Please call us (0800 061 4091) as soon as you know something has come up.   We are here to help you.  However, if waiting for you means being late to our next customer, you will understand that we will have to reschedule your appointment.  This will come at a cost of £75.

We will wait 15 minutes for you to answer the door.  If it’s possible to wait longer, we will, but we will start charging for the labour.