How does easyStorage work?

easyStorage offers a great value-for-money, no-frills approach to storage for both individuals and businesses.  We bring storage easyPods to your door and load the things that you want to send to storage in a purpose-built secure facility.  Us coming to you means that you never have to deal with the frustration, expense and inconvenience of [...]

What is the easyStorage Plus?

For a small payment of £5 per week you can become an easyStorage Plus member.  This allows you to have access to your things free of charge once a month.  All that’s needed is 24-hours notice so that we can arrange for your easyPods to be delivered to the Customer Viewing area at our storage [...]

How is easyStorage different from self-storage?

Basically, easyStorage is cheaper and you don’t have to get your things to the self-storage location.  We come to you. Not only does easyStorage provide secure storage for your items, but we also make storage easy by doing all the lifting, driving, packing and inventory for you…. if you don’t want to do it yourself.

Can I bring my things to your storage facility?

If you would prefer to bring things to us, we are happy for you to do this.  However, please give us 48hrs warning so that we are ready for you.  Also, should you wish to take things out of a more expensive self-storage or removals company storage, we are happy to either go to their [...]

Can I visit my things in storage?

If you are an easyStorage Plus member you are able to request access to your items once a month, free of charge.  All that’s needed is 24-hour’s notice so that we can arrange for your easyPods to be delivered to the Customer Viewing area at your nearest storage facility. For security reasons, no one is [...]

How does the storage collection work?

Our moving team and van comes to the location you specified in your order, as close to the time requested as possible.  We start the clock once we have arrived.

Can easyStorage donate or dispose of items?

No. We do not offer donation or disposal services at this time. If you’d like to remove items from storage, just login to your easyStorage account and schedule a delivery.

Should I tip easyStorage movers?

If our team did a great job, we prefer that you show them some love on Feefo and our social media pages such as our Facebook page.

Can I purchase extra protection for my storage plan?

Yes, you can.  Each storage plan comes with a limited insurance plan (with an excess applied).  But you may choose to purchase additional insurance at the time of booking your plan.   Please see the ‘Choose My Plan’ section for details.

Are my items stored in a secure facility?

Yes. easyStorage stores your items in secure warehouses with 24/7 CCTV. Only authorized personnel are allowed near stored items, the warehouses are closed to the public.

How do I know my things are in good hands?

easyStorage is committed to the security and safety of your stored items. Security starts with our excellent moving team.  All our team are carefully picked professionals who’ve undergone background checks. This means that the people in charge of your items are careful and methodical when packing, transporting and storing your items. Our storage facilities are [...]

How many movers do I get?

Every easyStorage plan comes with a team of movers that best suits the needs of the size of the job (please select the plan you want and then press ‘book’ and it will show you how many movers are allocated to that plan and the cost).  We aim to be as efficient and timely as [...]

How much does labour cost?

Labour costs will vary depending on the plan you choose.  Each plan has the appropriate number of movers allocated.  Each mover is charged on an hourly, or part-of, basis.  Details of these can be seen on the ‘Choose Your Plan’ section of the website.

How do I reschedule or cancel my appointment?

Please send us an email (info@easystorage.com) or call us (0800 061 4091) and we’ll help you reschedule or cancel your appointment. As long as you cancel or reschedule at least two clear working days before your scheduled appointment, there is no cancellation fee.  If you haven’t given two clear working days a £75 fee will [...]

Will easyStorage wait for me if I am running late?

Please call us (0800 061 4091) as soon as you know something has come up.   We are here to help you.  However, if waiting for you means being late to our next customer, you will understand that we will have to reschedule your appointment.  This will come at a cost of £75. We will wait [...]

How does easyStorage make sure all my items are returned to me?

During your collection, all your items are placed in to easyPods.  These are containers that are closed, at your premises, and either a padlock or a numbers security seal is added.  You will then be able to see that no one has had access since sending your items to storage.

How do I schedule a return delivery?

It’s easy! You can schedule a return delivery by logging into your account, selecting the easyPod you would like returned, and specifying a return delivery date. If you request a final delivery mid storage term, your account will be charged for the time remaining on the term.

When can easyStorage collect or deliver my items back to me?

It depends on what our diary looks like and the number of items involved.   For return deliveries, we require at least 48 hours’ notice. That gives us enough time to plan our schedule and make sure your items are safely loaded in the van. All scheduling is subject to availability so it is best to [...]

Will easyStorage disassemble and reassemble my items?

If the safest way to store or transport your item is to take it apart first, then our movers will disassemble it for you. We can reassemble certain items upon delivery if you notify us ahead of time. easyStorage will not be held liable for anything that goes wrong with disassembling or reassembling your furniture [...]

How do I schedule an appointment?

To schedule your collection, go to the ‘Choose Your Plan’ on the website and following the booking process.  Or, if you would prefer, please call us on 0800 061 4091.

Who is responsible for packing delicate items and valuables?

If easyStorage packs the items, we will ensure they are packed as safely as we can. For items you have packed beforehand, it’s up to you to ensure they have been packed correctly. We are happy to repack or re-wrap to ensure that everything can be transported and stored safely. Once the easyPod is loaded, [...]

Can I store furniture?

Absolutely!  We are happy to store your furniture.  However, no single item can be longer than 2.25m Most furniture items like a dining table, sofa or queen mattresses, require a second mover and would typically be part of one of our larger plans.  Unless of course you are available to help! Smaller furniture items that [...]

Will easyStorage wait while I pack my boxes?

We can.  However, to save on labour costs, it's best to pack your items before we arrive. Once we arrive the clock starts.  Labour is charged at the standard labour rate outlined in your plan. If you need more time to prepare, you can always reschedule your pick-up. There is no fee to reschedule or [...]

Can I pay for extra packing help?

Absolutely!  Just let us know ahead of time so we can plan accordingly.  Extra packing help is charged at our standard labour rates outlined in your plan.  If there is a lot of packing to be done, we might ask to send a team a day or so ahead of the collection.

Do I need to pack before easyStorage arrives?

We recommend packing as many boxes as possible ahead of time. Packing ahead of time will save you money on labour.  Having said this, if you would prefer we did all the packing, this is fine too.  Just let us know when you are placing the order. Think ahead to the collection.  We are keen [...]


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Location: Park Royal, London NW10 Job Type: Full Time Salary: To Be Discussed On Application Responsibilities: To expand the number of businesses that use our services. Designing storage solutions for specific sectors. Cold calling. Digital Marketing. Networking and creating collaborative relationships. Previous experience and contact list valued. APPLY AT –   Ref: B2BBD

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Location: Park Royal, London NW10 Job Type: Full Time Salary: To Be Discussed On Application Responsibilities: You will be driving a 4.5t Low-Loader Luton van. Maintain the van to the highest possible standard and cleanliness. Be an ambassador for the company when driving to and from jobs. To professionally pack customers belongings in to storage boxes in a [...]


Location: Park Royal, London NW10 Job Type: Full Time and Part Time positions available Salary: To Be Discussed On Application Responsibilities: To professionally pack customers’ belongings in to storage boxes in a safe & secure manner. To wrap & protect loose items. To load boxes and loose items on to a van. We are looking for fit [...]

How does the charging work?

At the time of booking, easyStorage charges for the initial period of the plan you choose (4 weeks, 12 weeks or 26 weeks), any additional insurance package associated to this period, the first hour of the moving work and any packing materials that you have ordered. If you cancel with fewer than 2 clear working [...]

How much does it cost for a pick-up or delivery?

We don't charge for travel time or the transportation part of things and the clock doesn't start until we get to your pick-up location.  Your storage plan clearly shows how many movers your plan comes with and the hourly rate.

What if my payment is late?

If you are experiencing difficulties with payments, please call us on 0800 061 40911 to discuss what went wrong and we will try to help you get things back on track. Payments that are 28 days past-due incur a late fee of 5% per annum above the base lending rate of Barclays Bank plc.

Do your prices include VAT

To keep things simple and transparent, all the prices displayed do include VAT.  Your invoice will break out the VAT if you are in a position to recover it.  When comparing prices, you should make sure that other providers’ prices also include VAT – many of them don’t!

How do I prepare for my pick-up?

Remember that we are here to do as much or as little as you would like.  However, the more you do ahead of time, the less time it will take us which means it won’t cost as much! Here are some packing tips to help you prepare for your easyStorage pick-up: Disassemble furniture and electrical [...]

What can I store?

Furniture, bicycles, boxes, books, golf bags, house decorations, baby clothes, appliances, documents, office furniture, pretty much anything except the following: Any single item that is longer than 2.25m Vehicles Living things (e.g. fish, animals or house plants) Illegal/controlled substances of any kind Liquids of any kind (toiletries, including cosmetics) Food or perishables Hazardous materials (i.e. [...]

What area do easyStorage serve?

We currently work in London, within the M25, but we are expanding and plan to have national coverage very soon. If we don’t serve your area now, please let us know to hurry up and open up near you - info@easystorage.com

Get a free quote!

0800 061 4091

Get a free quote!

0800 061 4091

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